Customer service agent for local Account, Basic English, Filipino language skills required. Communicate with customers through different channels like Phone, Email and Chat in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.
Easy Account, Tagalog, Basic English, and the training will be provided by us.
Duties and Responsibilities:
• Taking phone calls from customers;
• Answering email and Chat for the customers;
• Answering questions about the product or service;
• Ensuring customer satisfaction.
Teamwork, Good Communication (listening, verbal, written), Self-Management, Critical
Thinking, Computer/Technical Literacy, Fast Learner
• At least High School Grad;
• Senior High School Graduates, Short Course, Vocational Course, and College
Fresh Grads are Welcome;
• With or Without Experience is Okay.
• Computer, internet savvy
• Knowledge of Word and Excel is must.