Sales Rain Eastwood City

We value your privacy and are committed to protecting your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our workspace services, or interact with us.

1. Information We Collect

We may collect personal data from you in various ways, including when you visit our site, register for tours, or fill out inquiry forms:

• Identity Data: Full name, corporate or personal email address, phone number, and company name.
• Technical Data: IP addresses, browser types, and tracking cookies to improve website performance and user experience.
• Operational & Security Data: Biometric data, access logs, and CCTV footage when you lease or visit our physical workspaces for safety and infrastructure integrity.

2. How We Use Your Information

We process your personal data under the principles of Transparency, Legitimate Purpose, and Proportionality. Your data is used to:

• Respond to inquiries, book site tours, and provide customized workspace quotes.
• Fulfill contractual obligations under Client Service Agreements (CSAs).
• Maintain the security, safety, and operational continuity of our BPO and plug-and-play offices.
• Comply with legal obligations, audits, and statutory requirements in the Philippines.

3. Data Protection and Security Measures

We implement comprehensive organizational, physical, and technical security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secured remote and local server infrastructure.
• Strict confidentiality and Non-Disclosure Agreements (NDAs) signed by all personnel.
• Enforcement of an internal Data Privacy Manual aligned with the National Privacy Commission (NPC) rules.

4. Retention and Disposal of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, data is securely destroyed or anonymized.

5. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you possess the following rights regarding your personal information:

• Right to be Informed: Knowing whether your data is being processed.
• Right to Access: Requesting a copy of the information we hold about you.
• Right to Object: Withholding consent to processing where applicable.
• Right to Erasure or Blocking: Requesting the removal of your data from our systems.
• Right to Correct: Rectifying inaccurate or outdated personal data.

6. Contact Our Data Protection Officer (DPO)

If you have questions regarding this Privacy Policy, your data rights, or wish to exercise any of your rights, please reach out to our team:

• Email: dpo@salesrain.com
• Address: 27^th floor IBM Plaza, Eastwood City, Bagumbayan, Quezon City, Philippines