Sales Associate

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SALES RAIN BPO, INC (US client)

Position: Sales Associate 

Site / Location: IBM Plaza, Eastwood City, Bagumbayan, Quezon City

Shift Time: 9:00 AM-6:00 PM

Salary Range: ₱ 16,000.00- ₱ 20,000.00

Other Benefits: HMO upon regularization

Name of the Interviewer: Vinay Kumar 

Phone #/email add: 09278364660/vin@salesrain.com

Required Manpower: 1

 

Job Description

We are looking for a stellar Sales Associate to bring clients for our Seat Leasing offices! We are looking for a motivated self-starter who enjoys helping client find the office venue of their dreams. This Sales Associate is responsible for assisting several clients at a time. They should have great at building relationships, prioritizing tasks, and managing time as well.

Responsibilities:

  • Respond to new leads in a timely manner, and maintain consistent follow up to convert into appointments.
  • Manage all leads in contact database system, set and complete tasks in the system, and track all client communications.
  • Identify location that meet prospective client criteria and schedule site visit.
  • Stay up to date with the real estate market and trends.
  • Have knowledge of the property to answer questions about potential clients and the surrounding neighborhood.

Requirements:

  • Proven working experience as a real estate agent
  • Ability to work independently with little management involvement
  • Excellent interpersonal and communication skills, strong sales mentality, and negotiating ability.
  • Candidates must be organized, resourceful, detail-oriented, with a friendly focus on customer service.
  • With pleasing personality.
  • Full-Time position(s) available.

Recruiter

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SALES RAIN BPO INC.

Position: Recruiter

Site / Location: 27th Floor IBM Plaza Eastwood City, Bagumbayan, Quezon City

Shift Time: 9AM-6PM 

Salary Range: ₱ 18,000.00- ₱ 25,000.00

Other Benefits: HMO upon completing 12 months 

Name of the Interviewer: Rebecca A. Tiongco

phone #/email add: 09178750054/ rebecca@salesrain.com

Required Manpower: 1

 

Main Job Tasks and Responsibilities

>Develop and execute recruiting plans.

  • Work with hiring managers on recruiting planning meetings.
  • Create job descriptions.
  • Lead the creation of a recruiting and interviewing plan for each open position.
  • Efficiently and effectively fill open positions.
  • Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
  • Develop a pool of qualified candidates in advance of need.
  • Research and recommend new sources for active and passive candidate recruiting.
  • Build networks to find qualified passive candidates.
  • Post openings in newspaper advertisements, with professional organizations, and in other position appropriate venues.
  • Utilize the Internet for recruitment.
    –Post positions to appropriate Internet sources.
    –Provide information to the team managing company’s website career page.
    –Research new ways of using the Internet for recruitment.
    –Use social and professional networking sites to identify and source candidates.


>Network through industry contacts, association memberships, trade groups and employees.

  • Locate and document where to find ideal candidates.
  • Aid public relations in establishing a recognizable “employer of choice” reputation for the company, both internally and externally.
  • Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads.
  • Create contacts within industry.
  • Maintain regular contact with possible future candidates.

>Coordinate and implement college and other recruiting initiatives.

  • Coordinate college recruiting initiatives.
  • Attend career fairs for recruiting and company recognition.
  • Develop working relationships within colleges to aid in recruiting.
  • Give presentations at colleges, attend student group meetings, and increase college awareness of the company before and after career fairs.


>Administrative duties and recordkeeping.

  • Manage the use of recruiters and headhunters.
  • Review applicants to evaluate if they meet the position requirements.
  • Conduct prescreening interviews.
  • Maintain all pertinent applicant and interview data in the database
  • Assist in performing reference and background checks for potential employees.
  • Assist in writing and forwarding rejection letters.
  • Assist in interviewing and selecting employees onsite.
  • Assist in preparing and sending offer packages.
  • Assist in preparing and sending new employee orientation packages.
  • Perform other special projects as assigned.

Property Management Executive

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Site / Location : IBM Plaza/ Eastwood City 

Client / Campaign : AU/ Hotel Industry 

Scope of the Role: 

We have an opportunity for a Property Management Executive to join our friendly team. We are a dedicated & friendly bunch and are keen to continue to give our clients the best  possible service. With this reputation we are looking for someone who is dedicated,  professional and eager to be part of our tight knit team. 

Main Duties and Responsibilities: 

The duties and responsibilities are detailed but not limited to:  

  1. Generate the list as required for rent and invoice arrears, renewals, routine inspections from Property Management.
  2. Prepare lease agreement to upcoming new tenant and renewal tenants with Realworks. 
  3. Send off arrear reminders on daily basis
  4. Request bond lodgment details on RTA website.
  5. Draft emails with templates for property managers.
  6. Advertising of rental properties through realestate.com.au
  7. Collection and process all applications from 2Apply.
  8. Assist property manages with admin tasks and paperwork as required.

Essential Skills and Experience  

  • Excellent communication skills
  • Professional corporate presentation
  • Proficiency in the Microsoft Office Suite
  • An eye for detail
  • Organized, efficient and pro-active
  • Passion for property and a desire to succeed
  • Knowledge of below system will be priority of consideration:

                    Property Me 

                    Docusign 

                    Realworks 

                    Realestate.com.au 

                    2Apply 

                    Airtable

 

Reservation Agent (AU Client)

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Site / Location : IBM Plaza Eastwood City 

Client / Campaign : AU client 

Main Duties and Responsibilities 

The duties and responsibilities are detailed but not limited to: 

Operations 

• Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring  utilization of and adherence to the Quality guidelines as required by Clients. 

• Ensure all guests are aware of operational policies – credit card, cancellations, car parking  and check in/check out times, etc.  

• Vigilant yield management – sell within rate ranges and ensure the highest rate achievable is  sold. Sell peak rates at every available opportunity. Sell from the highest room category down  on every enquiry.  

• Be aware of Yield Dates & advise Revenue Team of any periods that could be identified as  yield events or opportunities.  

• Focus on the conversion of booking enquiries to achieve occupancy and average rate  budgetary targets. 

• Sell all rooms at a rate that maximizes owner returns and management commission and upsell  property facilities (parking, breakfast, transportation arrangements, etc.  

• Monitor all parked reservations in RMS for assigned property – shuffle the reservations chart  & allocate rooms where possible + hold rooms where necessary.  

• Track sales promotions/advertising as required & advised.  

• Ensure all marketing information (source, region, market and origin fields) is entered  correctly to ensure the effective tracking and reporting of the information required.  

• Send daily / weekly report to your manager of all statistical information as required in the  policies and procedures.  

• Monitor Personal Inbox for policy/process updates, action items, promotions & internal  communications.  

• Carry out any additional duties as required by the Floor Manager, Revenue Manager or Chief  Commercial Officer. 

• Enter confirmed reservations into RMS, ensuring all Guest Information & Data Fields are  accurate.  

• Assist guests on self-check-in kiosks after hours. 

• Handles Airbnb enquiries and communication process coordination.

Communication

• Ensure that communication with customers, employees and others is honest, open and  professional  

• Communication with Hotel Managers and Head Office departments on a regular basis  as appropriate.  

• Foster a harmonious relationship between properties and the Central Reservations  Office.  

• Notify the Floor Manager, Revenue Manager, Chief Commercial Officer of any issues  immediately as they arise and provide appropriate solutions.  

Essential Skills and Experience 

Work Experience:  

• Hotel Reservations or Central Reservation Experience required 

• Customer Service, Sales or Hospitality experience preferred. 

Technical Skills:  

• Good Knowledgeable of Computer applications; 

• Proficiency with MS Office applications (i.e. MS Word, Excel); 

• Hotel Property Management Systems experience; 

• RMS 9+ Cloud experience is beneficial but not essential.  

Knowledge, Skills and Other Competencies: 

• Verbal and written communication skills;  

• Flexibility with changing work schedules and working hours;  

• Customer centric;  

• Problem-Solving skills; 

• Decision-Making skills; 

• Analytical skills; 

• Efficiency; • Ability to multitask.

Key Performance Indicators (KPIs) 

• Revenue 

• Conversion 

• AHT 

• Productivity 

• Attendance  

• Quality

Marketing Manager

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Job Available : Marketing Manager
Site / Location : Eastwood City
Client / Campaign : AU Client

About The Role

We are looking for a self- motivated & independent Marketing Manager to join the Arise Hotels &
Apartments Team to continue to secure our position as a leader within the hospitality industry.
This role includes but is not limited to; artwork creation, social media channel content creation,
management and distribution of electronic databased marketing (EDM) materials. The incumbent will
work closely with our Commercial Leadership Team based in our Australian head office.
Duties
1. Create EDM’s content and be responsible for managing delivery of EDM’s to our database.
2. Own the EDM management, coordination & results.
3. Create and distribute communication/marketing/promotional materials for social media platforms and
campaigns via the use of; Facebook, Instagram, Linkedin, etc.
4. Upload communication and news to internal and external channels
5. Respond to requests from internal and external stakeholders proactively and in a timely manner.
6. Monitor, enquire and respond to comments on social media channels and provide feedback on
insights gained across these channels to the management.
7. Identify opportunities for innovative social media content and utilisation of emerging and existing
platforms.
8. Maximise membership with Brisbane EDA and manage hotel listings on Australian Tourism Data
Warehouse (ATDW).
9. Co-ordinate and manage the image depository for the company, ensuring relevance and maximum
impact and gain for the company.
10. Contribute to the development and implementation of marketing and promotional activities.
11. Creating ad hoc Marketing collateral, manage printing and artwork as required.
12. Responsible for the accurate maintaining of Google Pages for the properties under the portfolio and
ensuring all information listed in accurately.
13. Manage campaign production measurement and preparing appropriate reporting.
14. Maintaining the group’s webpage content and ensuring the most up to date content.
15. Responsible for the timely management of the marketing calendar to ensure success of campaigns,
projects and content to be delivered against deadlines and budget constraints.
16. Create brand guidelines and logos – rebrand and sub-brand

Skills & Experience:

To be successful in this role you should have a proven track record & experience of working within
the communications and marketing field. You should be able to work with a high degree of
independence with a busy team, be well organised, flexible and enjoy working independently.
The right candidate will have the ability to work under pressure while juggling multiple competing
tasks, possess strong problem-solving skills and have an advanced level of MS Office Suite. You will
be able to independently use marketing and design tools like Adobe Illustrator, Canva and should
have advance knowledge of CRM systems like MailChimp.

Receptionist/Admin Assistant

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Qualifications:

  • Candidate must possess a vocational diploma, short course certificate or a college degree (any field).
  • Good communication and presentation skills are required.
  • 1 year working experience in any related field.
  • Must be willing to work in any Sales Rain location.
  • Office reception and administrative staff experience is an advantage.
  • Sales experience is a plus.